Pictured are some of the speakers with Vertec people (from left): Application Specialist Anne Stapleton; Product Specialist Paul Vaughan; Dr Peter Selby of the University of Manchester; Dr Nicola Peel of the Northern General Hospital, Sheffield; Dr Louise Dolan of Queen Elizabeth Hospital, Woolwich; Meeting Organiser Carolynne Jones, Sue Barlow of Nuffield Orthopaedic Centre, Oxford; Professor Judith Adams of Clinical Radiology University of Manchester; Dr Glen Blake of Guy's & St Thomas' NHS Trust, London and Tom Kelly of Hologic Inc.

User Group meetings are a very important part of Vertec's customer care philosophy, as Paul Vaughan explains, "These forums allow the users to share their views on all topics, from new technologies to day to day service matters. We listen very carefully - it keeps us on the ball."