Management
Bill Hipgrave
Managing Director
Originally trained as an engineer, Bill has been with Vertec since 1987. Initially employed as Technical Manager, Bill built up Vertec's service and support department into its current form. Bill has extensive experience in the Bone Densitometry field, having been involved in several early DPA installations prior to the advent of DEXA. He personally installed the first DEXA systems in the UK as well as being involved in several early European installations.
Following the retirement of the company's founder in 2000, Bill was made Managing Director. Under his guidance, the company has built upon its earlier successes and has become the most successful supplier of central DEXA systems in the UK.
Service Department
Under Technical Manager Simon Champion, Vertec maintains state of the art Customer Support with a comprehensive range of service contracts to suit any need and any budget delivered by fully qualified, factory trained engineers and technicians.
All of Vertec's engineers have had extensive training on our product lines. Vertec has service personnel based in our Silchester office, as well as 'home based' engineers, to enable us to respond immediately to emergencies. As well as installation and repairs, the team is responsible for all pre-shipment testing and verification of our products. All systems are built and tested in our workshops prior to shipment to the end-user.
Logistics Department
Vertec's logistics is based in Silchester and is supported by a large stores facility. The logistics team keep in close contact with all our suppliers to assure the timely despatch and availabllity of spare parts and software.
Applications Department
Vertec's Applications support rests on two of the most highly qualified DXA practioners in the UK. Through them, we offer expert support at any time, plus IR(M)ER training and free image audit.
Sales Department
 Based on expert product specialists, our sales department is commited to customer satisfaction as part of a long term relationship with you in the future.
Administrative Department
Vertec's administration supports the operations of the Vertec network and carry out the policy and procedures of management, including administration of Vertec's financial affairs, general office support services, human resources, risk managment, purchasing and information systems.
Finance Department
The Finance Department is responsible for accounting, payroll, accounts payable, accounts receivable, annual budget, cash management, external audit, Vertec's cashiering, sales tax, as well as the billing functions for the company. In addition, they are familiar with arranging leasing, financing etc.
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